Privacy Policy

When you connect a Meta Ads account, Dashless Signal reads campaign, ad set, ad, and insight data (impressions, spend, clicks, conversions, ROAS, frequency). We do not read messages, posts, audiences as PII, or any data outside the Marketing API scopes you grant.

We store your email, the encrypted Meta access token, your subscription status, and the analyses we generate from your account data.

Account data is used exclusively to detect waste signals and generate AI explanations for your account. We do not train models on your data, we do not sell or share it with advertisers, and we do not aggregate it across customers in any identifiable form.

When you ask Claude a question about a signal, the relevant signal data and your message are sent to Anthropic's API for processing. Anthropic does not retain that data for training under our agreement.

Meta access tokens are encrypted at rest with AES-256. Database access is restricted by Supabase row-level security so you can only ever see your own rows. We use HTTPS in transit. Stripe handles all payment data — we never see your card.

You can disconnect any Meta account from Settings at any time. You can request full deletion of your account and all associated data by emailing support@dashless.app — we'll process within 7 days.

If a public authority requests personal data we hold, we review the legality and validity of every request before responding, and we challenge requests we consider unlawful or overbroad. Where we are legally compelled to disclose, we apply data minimisation — we disclose only the minimum information strictly necessary to comply, never more.

We document each such request, including our response and the legal reasoning involved, and — unless prohibited by law — we will notify affected customers. We do not provide any government with direct, unfettered, or bulk access to customer data.

Dashless Ltd is the data controller for personal data processed via this service. Registered office:

Questions, data-subject access requests, or complaints: support@dashless.app.